Opening times – Monday to Friday 9am – 7pm, Saturday 10am – 2pm, Closed all day Sunday.
We repair, fix and maintain
Towers, Laptops and Notebooks
If you need computer support – give PC-FIXED a call.
Whatever your problem – crashes, slowdowns, corruption, unwanted popups, freezes, viruses, malware, etc. – we’ll diagnose the cause and get you and your machine back to full use ASAP.
We have over 30 years experience in fixing all sorts of computers and have access parts for all the common brands such as HP, ACER, LENOVO, DELL, PACKARD BELL, etc.
Virus and Malware removal
Is your PC or Laptop behaving oddly? Unfortunately PC Viruses and Malware are all too common and can cause havoc with your computer. If you suspect you may have been ‘hit’ give us a call and we’ll give your system a professional scan and remove anything that shouldn’t be there.
We are a member of Malwarebytes Techbench group which means we have access to one of the most powerful anti-malware / anti-virus remediation tools available. Not only can we clean your system we can now provide ongoing protection from either Malwarebytes or ‘active managed protection’ from Emisoft
Lost or corrupted files,
Missing photos, iTunes and emails
We provide recovery services on lost or corrupted files – even from USB memory sticks, camera cards or external hard drives. We also help with preventing trouble by reviewing your configuration and recommending security and safety measures.
In cases where a hard drive suffers complete mechanical failure, we have access to one of the country’s leading data recovery labs. This is a premium service and consequently usually, the last resort as it carries a premium service rate, however, it can be a life-saver if critical data is lost and there is no viable backup.
Professional fault-finding using the latest industry leading tools
Computer giving you a problem that you just can’t figure out?
We don’t believe in guessing! Which is why we have invested in the latest class-leading diagnostic tools that can identify faulty and ailing computer components unrelated to the operating system or installed programs. We will scan your machine and let you know what problems we’ve found, how critical each problem is, and tell you the cost of putting it right.
Motherboards & Processors
Memory and SSD Storage
Networks and Wi-Fi
Sometimes the solution to slow and troublesome PCs is as simple as upgrading the memory or hard drive. These are great value for money and we can supply parts for most common makes including Dell, Compaq, HP, Lenovo, Acer, Asus, Toshiba, Samsung etc.
The latest generation SSDs replace traditional hard drives and can transform a slow or sluggish machine. Contact us today to find out about our SSD cloning service that makes an identical copy of your current hard drive onto a new SSD. As a result, everything on your computer remains the same but it feels like it has been turbo-charged! e.g. Startup times can fall from over a minute to under 10 seconds!
We also provide replacement laptop batteries. Unfortunately, these degrade over time and, with new battery technology, replacements often perform better than the original!
Applications and Software,
Printers, SSDs and Peripherals
Networks, SANs and WIFI
Our PC migration – setup and transfer – service provides help with new PCs Laptops or Printers. We will transfer all your important files from your old machine, or backup, and ensure that the new one is correctly configured, connected to your router and protected by anti-virus and automatic backup software. Consequently, you will have continuity with your day-to-day use without having to re-load all your settings and files from scratch.
We come to you!
One of our key advantages is that our engineers are fully mobile and in most cases fix systems in our customer’s homes. This makes it so much easier than having to unplug everything and bring it to a shop. Many times this also helps us determine the cause of the problem which may not show up when moved.
Our engineers also carry a range of sophisticated diagnostic tools which we have built up over many years. Coupled with over 3o years experience, you can be assured we will quickly get to the root of the problem and determine the best possible solution.
Not at home?
We also provide an evening collect and return service for busy owners that can’t wait in for our engineer.
Our home office is based in Stone and we cover the surrounding villages and towns of Staffordshire within a 15-mile radius of Stafford including Newcastle under Lyme and the Potteries (Stoke on Trent).
Home users or Business users
Whether you are a home computer user or a work in a small business, if your computer is misbehaving we can help. Our services cover both domestic and commercial users and we have maintenance plans which will keep your computer healthy and trouble-free
No-fix, no-fee – We’ll fix it or it costs you nothing!
Fast. friendly and cost-effective
Whether you have a misbehaving PC or a broken or dead laptop, one quick phone call is all it takes to arrange a convenient appointment for our engineer to come and fix your computer and get you back up and running again. Our aim to provide a fast, friendly and cost-effective response to all calls for help and, with over 30 years experience with all types of computers – desktops, servers, laptops, and all associated peripherals, you can be sure that we’ll fix it properly.
We operate a no-fix, no-fee guarantee, all costs are agreed in advance and our prices are highly competitive.
Call us today for more information
Please have a look at our range of services listed opposite and see the many ways we can help including malware and virus removal, upgrades, PC migration (copying files, pictures, and accumulated ‘stuff’ from old PCs to new) and Wi-Fi setup etc. If you can’t find the answer you are looking for please don’t worry, just give us a call and we’ll do our best to help!
We can help with :-
Setup, configuration and installation
Home user support
Business IT support
PC-FIXED, Well Cottage, Crown Inn Lane, Stone, Staffordshire, ST15 0BP. 07443 032886 / 01785 816565