Yesterday I responded to yet another call for help where my customer had taken a…
Self- isolating? Required to work from home? Your PC or Laptop is likely to be your lifeline to the outside world, so If you have any computer problems give us a call. While PC-FIXED normally operates a mobile service, we are asking customers wherever possible, to bring their machines to us. Please follow these guidelines
Phone us on 01785 816565 and tell us what the problem is along with your contact details or, if you still have internet access, log a ticket with us using https://pc-fixed.co.uk/help
Some issues can be fixed remotely however if we have to do a hands-on fix, we will ask you to bring your machine to our home workshop. Please note we are practicing social distancing so you will be asked to keep to the 2M separation rule. If you have any of the symptoms of Covid-19 or they are present in your household please understand that you should not contemplate bringing a machine that could have traces of the virus on it to us.
Please help us to help you.
✅ Prepare your machine. Disconnect it, place it in a carrier bag along with its charger. Include a note with your contact details and any passwords needed to log into it.
✅ When you call, please don’t be offended if we don’t shake your hand and keep our face to face time to a minimum.
We will keep you informed via phone or email.
During this difficult period, we will do everything w can to keep turnaround times to a minimum bearing in mind demand is at an all-time high and jobs take longer because of the precautionary measures we have to take.
Any questions – give us a call.